We are not claiming a universal diagnosis of NHS elective care. Every service is organised differently, and the teams doing this work already know where their own friction sits far better than we do.
What we are testing is narrower: that in some services, material manual coordination sits between an operational issue becoming visible and the next appropriate step happening — and that a bounded execution layer could reduce it without touching clinical judgement.
Leva Health's thesis is that material manual coordination sits between detecting a blocked pathway and resolving it, and that a controlled execution layer could close that gap.
This is the proposition under test, not a finding. We have not completed NHS discovery. If experienced operational staff tell us the gap is immaterial or already adequately handled, that is a stop condition and we would rather know now.